NourNow Buddy 常見問題 FAQs
＋ 若遇下雨怎麼辦？ What happens if it rains?
若遇下雨，戶外運動將延期舉行
若新時間無法配合，您可選擇 取消訂單並全額退款。
If it rains, outdoor workouts will be rescheduled.
If the new time doesn’t work for you, you can cancel your order for a full refund, so feel free to sign up with peace of mind.
＋ 取消、改期與退款規則 Cancellation, Reschedule & Refund Policy
- 週五中午 12:00 前取消 → 可全額退款
- 週五中午 12:00 後取消 → 可免費改期一次，無法退款
- 天氣因素取消 → 可改期或全額退款
- Cancel before Friday 12:00 PM → Full refund
- Cancel after Friday 12:00 PM → One free reschedule, no refund
- Weather-related cancellation → Option to reschedule or receive a full refund
＋ 折扣碼怎麼使用？ How do I use a discount code?
在購票頁輸入折扣碼後，進入最後結帳頁面時系統會自動折抵金額。
Enter your discount code on the booking page. The discount will be applied automatically on the final checkout page.
＋ 活動前會收到通知嗎？ Will I receive a reminder before the session?
會的，我們會透過 LINE 官方帳號提醒您
Yes! We’ll send you reminders through our official LINE account.
＋ 可以更換運動形式嗎？ Can I switch to a different type of workout?
原則上以您報名的運動為主。若因天氣或人數調整需要更動，我們會事先與您聯繫。
Generally, you’ll follow the workout type you signed up for. If we need to adjust due to weather or participant numbers, we’ll contact you in advance.
＋活動在哪裡舉辦？ Where are the sessions held?
活動目前以台北市戶外場地或合作室內空間舉行為主，行前通知將提供詳細地址與集合資訊。
另外，也非常歡迎其他城市的夥伴敲碗！
Sessions are held at outdoor spots or partner indoor venues in Taipei. Full address and meeting details will be provided in the pre-event reminder.
Also, we welcome buddies from other cities to request a session！
